Why the account can be suspended?

Created by Kate Bohdan, Modified on Sat, 3 Aug, 2024 at 6:45 AM by Bogdan Haman

Your account is suspended? Don’t worry, let’s investigate this matter together.

There may be several reasons for this:

VPN was used while using our website

It is highly recommended not to use any VPN on our website, as you can be suspended for it or offers could work incorrectly.

You have several accounts with us.

It is not allowed to create several accounts with us, for this reason, please make sure to use only one to avoid any confusion with account suspension.

If you created the second account mistakenly, you can always reach out to our Support team so that they’ll delete the second account. It would help you to avoid possible confusion in the future.

The system detected some suspicious behavior in some offers.

Here you should reach out to us so that we can check this matter for you and help you to solve this issue.

And the main point is not to worry, we are always here to help you with any issues you have.

Please use the "Account Blockage" category during the ticket creation, since it will allow the Support team to proceed more efficiently!

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