If you encounter such an issue, please stop completing this offer. If the installation step isn’t tracked properly, there’s a high chance that further progress in the game may not be recorded correctly.
Also, please contact our support team for further assistance, attaching the following details:
– Name of the offer (including the offer ID)
– A screenshot of the installation date.
How to find the installation date:
iOS:
1. Open App Store and tap on your avatar (top-right side of the screen);
2. Choose "Apps";
3. Open "My apps" after that;
4. Here you'll see the history of your downloads and how long ago you installed some apps.
Android:
1. Open the Google Play Store on your Android device.
2. Search for "App Usage - Manage/Track Usage" and install the app developed by App Usage Tracker.
3. Once the app is installed, open it on your device.
4. The app will display a list of installed apps along with their usage information.
5. Tap on the app for which you want to check the installation date.
6. On the app's details page, you should find information about the installation date, as well as other usage statistics such as the last time the app was used, total usage time, etc.
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